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Contact Us

Chat With Us

At the top of every page, there's a button that says "Live Chat" that will let you chat online with one of our customer support reps. The chat is open Monday through Friday from 8AM to 4PM Mountain Time to answer any questions you might have.

Submit A Help Ticket

Tickets are a great way to get help, whether you are looking for advice on which scale to buy, need help with a scale you've already purchased from us, or just want to say "Hey". You'll get email notifications when your ticket is updated, and you'll be able to view your ticket's full life cycle online... from opening to resolution. We work with tickets Monday through Friday, from 8am to 4pm Mountain Time. Click the button below to submit your ticket.

Send Us An Email

Prefer email? No problem. Send your email to

Give Us A Call

If you'd rather talk to someone you can give us a toll-free call at 855-344-4722. We're here answering phones Monday through Friday, from 8AM to 4PM Mountain Time.